4 Biggest Client Communication Mistakes Law Firms Make

Hosts: Nalini Prasad, BluShark Digital, and McKay Allen, Kenect
When it aired: Thursday, May 20th at 11 AM.
What’s the #1 reason clients leave negative reviews for law firms? It’s simple: poor communication. The most common frustration for clients is poor communication.

In this webinar with Kenect and BluShark Digital, we’re going to discuss how to avoid communications failures, how to reach out to clients quickly, how to avoid phone tag, and how to keep your clients from getting annoyed. We’ll reveal the 4 biggest communication errors law firms make AND how to fix them.